OK, I figured this would be a good place to ask this question because a lot of you guys seem to really know your stuff when it comes to stereos.
Here's the story: My father has a 96 Suburban. Just to give you a mental picture: It's black, 3/4 ton 4X4 W/ a 454, pretty much mint condition. It had the stock stereo with an external CD player in the dash (all stock) 6 speakers (2 in front doors, 2 in back doors and 2 in the ceiling near the back of the truck)
We thought that the stock radio finally shit the bed and needed to be replaced because when listening to a cd OR the radio, the sound would just kind of fade out and go away...and then COME BACK REAL LOUD... and then stop for a while.... the sound only worked maybe half the time you wanted it to. you get the picture. While this was happening, the head unit did not appear to loose power (lights stayed on, etc). Now to me, that looked like the thing was junk. :?
For Christmas we all chipped in and got my father a gift certificate to a stereo place so he could get a new head unit and some new speakers. Today he went in and it sounds to me like he was dealing with some screwball who doesn’t know his ass from a hole in the ground. When I got home from work today he asked me to go listen to it because it sounds WORSE then the old system.

The new head unit they sold him is an Alpine CDA-9805 FM/AM CD Receiver. He also bought new speakers for the front doors but left the rest alone. (I don’t know what kind they are)
so on the ride home from the place he's listening to his new stereo... and the volume fades out...and does the same exact crap that the old system did!!! Also the speakers in the rear doors are not working AT ALL, they are bigger than the front door speakers so that's where most of the power came from. They did replace the front speakers and they sound better but they are nothing without the rear speakers. I think they just didn't hook them back up!! Or maybe the unit he bought won't run 6 speakers?
The speaker issue seems simple to me... they can't be hooked up. Either someone forgot to do this, or the unit won't accept them?
The Volume issue on the other hand has me completely baffled... why would this brand new unit do the same exact thing the old one did? if it was loosing power wouldn't the lights on the unit go out?
Of course he's going to bring it back and have them look at it, but I was wondering what you guys thought.