ggevaert wrote:
........ First, let me clarify that I am not a mechanic ........
Did anyone say you were?
OK. Not a mechanic, but you do have sufficient knowledge to make an informed decision regarding how/when the following statement should apply to a repair shop.
ggevaert wrote:
........If I now come across a shop that tries to pull one over on me I make sure everyone knows about it and their business subsequently suffers because of their lack of ethics ........
Who cares if an honest/competent business gets hurt by someones bogus accusations?
ggevaert wrote:
........ but I still want to understand the why's of the issue or failure ........
Nothing wrong with that. It is the same reason I ask questions.
ggevaert wrote:
........ In the spirit of this discussion let me answer some of your questions/comments. ........
In the spirit? Interesting choice of words.
ggevaert wrote:
........ I would like to have an idea of what the problem is before I take it in. I know the shop has a Code reader. ........
Hard to disagree with that logic.
ggevaert wrote:
........ I am not asking for a diagnosis but steps/suggestions on how to tackle this issue I have. ........
You could have the shop diagnose it. Then we could critique their findings, and you would have your answers.
Or you could use the information to repair it yourself.
ggevaert wrote:
........ I took it to a shop and they diagnosed the problem to be the Pads, rotors and ABS unit. ........
Are you confusing "diagnosis" with "recommendations"?
Did you discuss it with them? Of course you did, because you are "trying to learn". What was the rationale behind their conclusion?
ggevaert wrote:
........ During that time I got a second opinion and they replaced only the pads and turned the rotors - problem fixed. They stated that the ABS unit had nothing to do with this issue. ........
And, what is the subject of this thread?
Was your decision to believe the second shop influenced, in any way, by the difference in cost?
ggevaert wrote:
........ In more current times, discussion over the internet and with mechanic friends has provided me with information making me question some of the recommendations ........
I’m happy that you have that much confidence in the internet. And in your "mechanic" friends.
Are you here because you distrust your “mechanic” friends?
ggevaert wrote:
........ I will always ask for explanations and listen to the reasoning and why. If it is reasonable then I proceed. ........
How do you determine what is "reasonable"?
ggevaert wrote:
........ what I mention above is not the norm but the exception. ........
And by excluding that fact from your second post, you helped perpetuate the myths surrounding Dealers and repair shops.
Hopefully all future visitors will read past your negative statements and get as far as your "disclaimer".
ggevaert wrote:
........ My personal preference is to have as much info about the issue before I go in - both as a personal interest item and to ensure proper customer service. ........
How do you insure the accuracy of that information?
ggevaert wrote:
........ I make sure everyone knows about it and their business subsequently suffers because of their lack of ethics
88 Coupe wrote:
Lack of ethics? By whose standards?
By my standards but, you are correct, that is not necessarily someone else's standards. ........
Not necessarily? Another interesting choice of words.
ggevaert wrote:
........ There were 2 listed that I questioned - 1 was a hole in the metal besides the evap canister. ........
Does not sound like something that belongs there. Describe it, and tell us why it should not have been noted.
.
ggevaert wrote:
........ One of the corner lights was not working ........
And it was/is not his job to note it, as such?
ggevaert wrote:
........ as the mechanic got rather upset and kept asking why I was questioning his report and to take it as it is or go somewhere else. ........
Were you questioning his report, or his competence, or both?
ggevaert wrote:
........ I have always believed in "Forearmed is forewarned'. ........
Forearmed? Wouldn’t, “informed” be a less aggressive way of looking at it?
ggevaert wrote:
........ In your reply I sensed an unhappiness about the way I approached this topic. ........
You sensed? Did you read something I did not write?
ggevaert wrote:
........ do you have any suggestions on how I should have posted it? . ........
Should I?
ggevaert wrote:
........ I get the impression that 'stick to the facts' and not to include personal comments, thoughts or experiences is your preferred discussion method ........
You get the impression?
If you have any questions or comments about my posting style, they belong here:
http://www.oldsconnection.com/forum/vie ... php?t=2230
That is why I started the thread.
Norm